Support

Moli is an at-home program for families who want to support attention and self-regulation skills. It isn't a health service and doesn't replace professional advice.

Contact us

For questions, suggestions and technical problems, write to support@playmoli.com. If you include the app version (at the bottom of Settings → Help and FAQ), we can help you faster.

For requests about your personal data: support@playmoli.com

Frequently asked questions

I forgot my password.

Tap "Forgot password?" on the sign-in screen. We'll email you a 6-digit code, which you use to set a new password.

I forgot my parent PIN.

Tap the lock on the child screen and choose "I forgot my PIN"; you'll be signed out. Sign back in with your account password and set a new PIN in Settings → Change parent PIN.

How do I change my child's screen time?

You can change it in the "Daily screen time" row of your child's profile. When time is up, child mode gently closes; you can add extra time with your parent PIN.

How do I delete my account and data?

In the app, through Settings → Delete account. Details are on the "Deleting your account and data" page below.